Support
We’re here to help.
Most questions are answered in the docs: getting started, licenses and computers, and the SmartScreen and antivirus prompts. If yours isn’t, write to us.
Please include
- What you were doing, and what happened instead (a screenshot helps).
- Your Thoth version: Settings → Data & about.
- Your Windows version, and whether the computer is managed by an organization.
- For a license problem: the email address on your account. Never send the license key itself in an email you don’t need to.
- For a capture problem: the program you were recording, and the Diagnostics page under Settings, which shows what Thoth’s capture module can see.
Your account
Plan, license key, computers and help centers are on your account page.
Report a help center
Phishing, malware or something that shouldn’t be online: report it here.
Security
Found a vulnerability? Email the address above, and see our security.txt.